Alerts
All alerts relating to water quality, water flows, planned and emergency interruptions are listed below. If the alert occurs within close distance of your home but doesn't directly affect supply to your home, it is possible that you may experience discoloured water when services are returned. Cradle Mountain Water advises in these instances to run an outside tap for a period of time until the water runs clear. If the discoloured water persists, please contact 13 MYWATER (13 6992).
PLEASE NOTE - times indicated for planned interruptions are an approximation only. The scheduled works will be carried out during the period indicated, weather and other conditions permitting. Planned interruptions affecting less than 30 homes will not be posted on this site, direct contact is made with residents or a notice is placed in the properties letterbox. We apologise for any inconvenience.
Residents are advised to store some water for drinking and toilet purposes throughout periods of planned interruptions. The water may be discoloured when the supply is connected and it is advisable to run an outside tap for a period of time until it runs clear.
For more information please call 13MYWATER (13 6992) or email: enquiries@cmwater.com.au
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ALERTS
As of 17 May, 2013 and under advice from the Department of Health and Human Services, the water supply to the Dalmeny Estate and Primrose areas has been deemed unsuitable for drinking following the detection of lead in the water supply system. Please view the following notice and map for further information and please call 13 6992 or email: enquiries@cmwater.com.au with any questions you may have.
Notice - Do Not Consume Advice - Rosebery
Map of affected areas in Rosebery
UNPLANNED INTERRUPTIONS
There are no unplanned outages.
PLANNED INTERRUPTIONS
There are no planned outages
ADVICE WATER LIMITATION - Paloona, Kelcey Tier, Melrose, Eugenana
Cradle Mountain Water advises residents of Paloona, Kelcey Tier, Eugenana and Melrose that the current project works to upgrade the Paloona pipeline has resulted in lower water pressures and that causes lower water flows to your homes.
Cradle Mountain Water is working to return water flows to normal, however until further notice, we request residents to restrict the use of water to essential daily requirements. Please limit usage for watering gardens.
This limitation is expected to be short term only and further advice will be provided when flows have returned to normal levels. We apologise for any inconvenience. Enquiries should be directed to 13 MYWATER (13 6992).
ADVICE - Conglomerate Dam, Queenstown
Cradle Mountain Water advises residents of Queenstown, that as a result of routine inspections, we have determined a need to increase monitoring and reduce the water level of the Conglomerate Dam.
The monitoring will be undertaken by Cradle Mountain Water and our dam engineering consultants Entura over the next few weeks. To assist wtih ongoing assessments of the dam wall, the water level has been gradually reduced and residents will notice short term increased flows in Conglomerate Creek.
A number of factors have contributed to the increased monitoring such as the recent period of dry weather. This increased monitoring is an extension of our normal dam surveillence program which had indicated that a section of the dam requires further and more detailed inspection.
Thse changes in operations and inspection regimes are precautionary only.
The changes to the operation and the reduced level of the dam are not anticipated to have any effect on the water supply to Queenstown residents. The supply situation is being closely monitored and the community will be kept informed if the situation changes.
Please direct enquiries to 13 MYWATER (13 6992)
BOILED WATER ALERT
Residents of Gormanston are minded that a PERMANENT boiling of water alert is in place for this water supply. As a safeguard all residents are requested to boil drinking water for a period of one minute before consumption.