Vision, Mission & Objectives
Vision
Cradle Mountain Water will protect public health, improve the environment, provide exceptional quality services and deliver successful economic and social outcomes for our customers, now and in the future.
Mission:
To supply our customers with quality water and wastewater services that meets their expectations, and delivers our shareholders sustainable returns on their investment.
Cradle Mountain Water will achieve this mission through:
People – We understand things get done by people
Process – We recognise the need to have standardised processes in place to enable our people to perform
Pricing – We understand that equitable pricing which reflects the cost of efficient delivery of service is key to the success of our business
Performance – We need to understand how we are performing in order to improve
“Performance = People + Process + Pricing”