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Policies, Directives, Charters, Guidelines and Codes

POLICIES

Capital Management Projects Policy

Certificate of Certifiable Works Policy

Complaints Policy

Customer Assistance Program & Financial Hardship Policy

Customer Connection Policy

Dam Management Policy

Directors Code of Conduct

Directors Travel and Business Expenses Policy

Discrimination and Harrassment Policy

Dividend Policy

Environmental Policy

Equal Employment Opportunity Policy

Fraud Prevention & Management Policy

Insurance Policy - Contract Works Construction (TWSC)

Insurance Policy - Contract Works Public Liability (TWSC)

Legal Compliance Policy

Occupational Health & Safety Policy

Personal Information Protection Policy

Public Interest Disclosure Policy - to make disclosures under this policy, please contact the Public Interest Disclosure Officer on 03 6498 7911 or 0418 312 390. Alternatively you can email: louise.maconachie@cmwater.com.au

Procurement Policy

Records Management Policy

Return to Work Policy

Right to Information Policy

Risk Management Policy

Service Charge Policy

Shareholder Relations Policy

Liquid Trade Waste Pricing and Management Policy

Travel Safety Policy

Treasury Management Policy (Incorporating Investment Policy)

Water Quality Policy

DIRECTIVES

Water Meter CEO Directive

Sponsorship CEO Directive