About Us

Cradle Mountain Water is one of three regionally based Water Corporations that commenced operation on 1 July 2009.  We service homes and businesses on the North West and west coasts of Tasmania.  Our role is to source, treat and supply clean and safe drinking water to customers on town water and manage the safe removal and treatment of waste water.

Cradle Mountain Water is an independently operated and owned by the nine North West councils to which all profits, dividends, tax equivalent payments and guarantee fees are paid annually.  All assets, liabilities, loans and staff relating to water and sewerage services were transferred across to Cradle Mountain Water from the nine local councils and Cradle Coast Water.

We are responsible for the maintenance of water and sewer systems for reservoirs, dams and treatment plants to the connection point at private property.  We provide a service to:

  • 110,000 customers.
  • 42,000 connections.
  • 21 Treated Water Supplies.
  • 26 Waste Water Treatment Plants
  • 110 0km Water Pipelines.
  • 900 km of Sewer Mains

Map of NW Tas - Green with services marked

History

Prior to the Tasmanian Water & Sewerage Industry reform 2008, water and sewerage infrastructure for urban areas was owned and managed by locals Councils across Tasmania. In 1997, the local councils of urban Hobart, Launceston and Burnie/Devonport created Joint Authorities (Hobart Water, Esk Water and Cradle Coast Water) which became responsible for sourcing, treating and delivering bulk water to each owner council.  These councils retained management and delivery of reticulated water and sewerage services.  In rural Tasmania, each local council continued managing its own water and sewerage services.

A review was announced by the State Government in 2006 to reform Tasmania’s water and sewerage industry.  The review was considered necessary as our water and sewerage infrastructure wasn’t being upgraded in line with the State’s strong economic growth and this was identified as an impediment to building sustainable communities and maximising economic development opportunities.

In 2008, State Cabinet approved a Taskforce recommendation to reform the industry and this was underpinned by the formation of four new regional water corporations to deliver the services, Southern Water, Ben Lomond Water and Cradle Mountain Water along with Onstream who provides a statewide common service for billing, information technology and payroll services.

The water corporations officially began operating in July 2009 with the goal of improvement in services and the development of vital infrastructure.